With over two decades of service under our belts, we’ve seen the roofing industry grow and change. While new tools and techniques have developed, one thing has remained constant: our commitment to total customer satisfaction.
At Lyons Roofing, we understand that when you choose us as your roofing company, you are entrusting us with the safety of you and your family. We take our jobs seriously and are dedicated to setting your mind at ease throughout the entire process. To help ensure you feel taken care of from start to finish, we started a series to tackle your most frequently asked questions. Today’s FAQ topics revolve around our estimate process. Let’s dive in!
The Question: How much is an estimate?
The Answer: Free!
The Question: Do I have to be home for my estimate?
The Answer: In short, yes. The goal for this initial evaluation is to provide you with all the information you need to make an informed decision. Our experienced estimators take the time to offer you options and resources that will be worth your while, so no matter what contractor you choose, you will be as knowledgeable as possible.
The Question: How long will the appointment take?
The Answer: Having provided service to Arizona property owners for over 25 years, we understand the importance of being thorough. Our appointments are designed to better inform us about the extent of the work, so we take our time, making sure no detail is missed. This ensures a more accurate understanding of the scope, and a more accurate quote for you. Usually, these types of appointments last a couple of hours, with your estimator being on your roof for about half that time.
The Question: Is your estimator experienced? Or are they new?
The Answer: We believe our estimating team is the absolute best in the industry, and we aren’t the only ones—check out the dozens of awards Lyons Roofing has won. This commitment to excellence begins at the hiring process. We take hiring seriously and, once hired, our onboarding process ensures that every single employee is fully steeped in the Lyons Way of doing things. Our estimating team also attends ongoing training to ensure they are always informed about the latest tools and tricks of the trade—saving you time and money in the long run.
The Question: How long after the appointment will it take to start the project?
The Answer: Once the initial evaluation is complete, your estimator will have a better understanding of your project’s timeframe. Depending on the type and size of your roof, this timeframe can fluctuate.
The Question: How much will my roof cost?
The Answer: It would be a disservice to the homeowner to provide a quote blindly. We specialize in re-roofing and are acutely aware of the variables that affect projects of this type. There are questions that need to be answered that go well beyond the size and height of your roof. We provide free estimates to help us answer these questions at no cost to you. Our estimators look for things like the number of layers on the roof, the amount of access your roof has, the number of skylights, vents, and roof penetrations that will need to be flashed, and more. We would rather do a thorough assessment before pricing your project to ensure everyone leaves satisfied, without any surprises.
If you have more questions about our estimate process, or would like to schedule your estimate today, give us a call at (520) 447-2522 or contact us online.